After opening your Amazon prep service account you may begin shipping inventory to us. All inventory you ship needs to be documented in your inventory file. Every client receives their own inventory file and shipping details after sign up.
Once your inventory is received by our warehouse we start the check in and prep process. We handle all prep, shipment creation and carrier notification, you are 100% hands off. We will document all damaged or missing items so you can submit a claim. All details in regards to your inventory will be noted in your inventory file. If there is a urgent issue our co packing team will call you directly.
After your inventory is prepped and ready for carrier pick up we will send you an invoice or bill your credit card on file and send you a paid invoice. If there are any outstanding issues we will call you to walk you through anything that needs your attention.